City Contemporary Dance Festival 2019 - Change/Cancellation of Programmes

Change of Programmes

Re-Mark - City Contemporary Dance Company 

Re-Mark on 16 and 23 November 2019 (Saturday) 8:00pm at the box, Freespace, Art Park, West Kowloon Cultural District is rescheduled to 7:00pm.

If you are able to attend the rescheduled performance, your original ticket(s) will be valid for entry at the door.

If you purchased your ticket on or before 13 Nov 2019 and cannot attend the rescheduled performance, you are entitled to a ticket exchange or full refund subject to the following procedure.

 

City Contemporary Dance Company Dance Season 2019 Subscribers (Consignment Tickets)
Emails of exchange and refund policy have been sent to CCDC Dance Season subscribers/patrons who purchased consignment tickets, please contact CCDC at (852) 2329 7803 if you have not received the email.
 

Ticket exchange or full refund for other patrons:

 

Ticket Exchange
To exchange your ticket for an alternative date (same performance only), please contact the West Kowloon ticketing hotline (852) 2200 0022 (Operating hours: Monday – Sunday 10am–9pm). Ticket exchanges are subject to availability. Once the exchange is confirmed, no further changes or refunds can be made. 
 
Refund
If you do not wish to exchange your ticket, you may apply for a full refund subject to the procedure below.

 

Tickets purchased by Credit Card:
A full refund will be automatically deposited to the credit card account used to purchase ticket(s). Refund by credit card will be made within 6 to 8 weeks from 26 November 2019. No refund in either cash or cheque will be made for tickets purchased by credit card.

 

Tickets Purchased by Cash / Octopus:
Please present the physical ticket(s) at the Xiqu Centre Ticket Office during business hours (Monday to Sunday, 10am–9pm) for the period between 26 November 2019 to 29 December 2019 to process a refund.

Cash refunds will be made at the Xiqu Centre Ticket Office upon submission of a completed Refund Request Form with matched ticket(s). The ticket holder must sign to acknowledge receipt of the refund. Any cash refund requests received after 29 December 2019 will not be processed.

 

Ticketing Enquiries: (852) 2200 0022, ticketinfo@wkcda.hk

 

TOML -Time Of My Life - SOL Dance Company (Israel)

TOML -Time Of My Life on 22 November 2019 (Friday) 8:00pm at Auditorium, Kwai Tsing Theatre is rescheduled to 7:15pm.  Please keep the original ticket(s) (intact with stubs) and select your choice of refund/exchange arrangements:

  1. Exchange ticket for other programmes of the 2019 City Contemporary Dance Festival;
  2. Donate you ticket to CCDC’s Student Ticketing Donation Scheme;
  3. Apply for Refund.

Please return the form with tickets (with stubs) of TOML-Time of My Life on or before Wednesday, 20 November 2019 at 12nn, by mail or in person.

Please return the form with tickets (with stubs) of TOML-Time of My Life on or before Tuesday, 24 December 2019 at 12nn, by mail or in person.

Ticket Reform/Swap Form

Ticketing Enquiries: (852) 2329 7803, info@ccdc.com.hk

 

 

Cancellation of Programmes

Matrix - BeijingDance/LDTX (BJ), Expressions Dance Company (Australia) 

Due to social conditions, artists are not able to travel to Hong Kong and therefore the performance, Matrix, which originally scheduled to be staged at Auditorium, Kwai Tsing Theatre on 20 November 2019 (Wednesday) at 8pm, has been cancelled. Please keep the original ticket(s) (intact with stubs) and select your choice of refund/exchange arrangements:

  1. Exchange ticket for other programmes of the 2019 City Contemporary Dance Festival;
  2. Donate you ticket to CCDC’s Student Ticketing Donation Scheme;
  3. Apply for Refund.

Should you would like to swap ticket(s), please return the form with tickets (with stubs) of Matrix on or before Monday, 18 November 2019 at 12nn, by mail or in person;

Should you would like to refund, please return the form with tickets (with stubs) of Matrix on or before Tuesday, 24 December 2019 at 12nn, by mail or in person.

Ticket Swap/Refund Form

Ticketing Enquiries:(852) 2329 7803 (Monday to Friday 10am- 6pm)

 

 
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